Playa Del Carmen
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JOIA Paraiso by Iberostar All Inclusive

Carretera Chetumal-Puerto Juárez Km. 309 Fracc. Pl, Playa Del Carmen, Mexico

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Accommodation Type: Hotel

Property Rating:

Includes 5-star hotel and 5 star luxury.

Most popular facilities

  • Minibar
  • Bar
  • Safe
  • Restaurant
  • Wi-fi
  • Alarm clock
  • Fan
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • TV

About

Nestled between the lush jungle and the turquoise Caribbean Sea, this Puerto Morelos resort offers a wealth of amenities, including water sports facilities and a tennis court. Guests can savor a continental or buffet breakfast each morning and enjoy delicious Mexican cuisine at the in-house restaurant. Suites boast Grand Star service, featuring personalized check-in/check-out, sparkling wine, packing/unpacking services, breakfast in bed, nightly ironing, and internal resort transportation. Upgraded suites, such as the Honeymoon Villa and Ocean Front Suites, provide butler service and a personalized minibar. Located just 47 km from Cancun and 19 km from Playa del Carmen, with Cozumel International Airport a mere 27 km away, this resort is the perfect base for exploring the Riviera Maya. **Due to the implementation of the CURP (Unique Population Registry Code) registration requested by the Federal Government, implemented as of April 1, 2026, guests will be required to present their valid INE or passport containing the CURP at the time of check-in (Registration Process). In the case of minors without official identification, it is essential to present the valid CURP. CURP registration is mandatory only for reservations of guests who are listed as having Mexican nationality.

Boards

  • ALL INCLUSIVE
  • ROOM ONLY
  • BED AND BREAKFAST
  • FULL BOARD

Facilities

  • Total number of rooms
  • Number of floors (main building)
  • Number of floors (annexe)
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Bathroom
  • Shower
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Pillow menu
    • Desk
    • Smoking rooms
    • Smoke detector
    • Housekeeping
    • Extra beds on demand
    • Cot on demand
    • Wheelchair-accessible
    • Car park Additional charge
    • 24-hour reception
    • Check-in hour
    • Check-out hour
    • Late Check-out Additional charge
    • Mobile phone coverage
    • Wi-fi Additional charge
    • Local and international calls
    • Transfer service Additional charge
    • Secure parking
    • Valet parking
    • Airport Shuttle Additional charge
    • Room service
    • Laundry service Additional charge
    • Launderette Additional charge
    • Medical service Additional charge
    • Multilingual staff
    • 24-hour security
    • Bellboy service
    • Air conditioning in public areas
    • Smoke detector
    • Hotel safe
    • Currency exchange facilities
    • Cloakroom
    • Lift access
    • Newspaper stand
    • Shop
    • Garden
    • Terrace
    • Bicycle storage
    • Concierge
    • Sun terrace
    • Gym
    • Golf desk
    • Luggage room Additional charge
    • Clothes dryer
    • Private pool
    • Private beach area
    • Café
    • Bar
    • Restaurant
    • Non-smoking area
    • Smoking area
    • Poolside snack bar
    • Banquet hall
    • Show cooking
    • Swim-up bar
    • Air conditioning in Restaurant
    • Conference room
    • Meeting room
    • Business centre
    • Indoor freshwater pool
    • Outdoor freshwater pool
    • Sun loungers
    • Parasols
    • Entertainment programme for adults
    • Casino
    • Theatre / auditorium
    • Game room
    • Nightclub
    • Sauna
    • Steam bath
    • Hot tub
    • Turkish bath (hamam)
    • Solarium
    • Massage Additional charge
    • Spa treatments Additional charge
    • Hairdressing salon Additional charge
    • Beauty salon Additional charge
    • Spa centre
    • Breakfast
    • Breakfast buffet
    • Continental breakfast
    • Hot breakfast
    • Early bird breakfast
    • Late riser breakfast
    • Buffet lunch
    • À la carte lunch
    • Brunch
    • Buffet dinner
    • À la carte dinner
    • All inclusive
    • Gluten-free meals
    • Vegetarian meal
    • Snacks
    • Only Adults
    • Deposit on arrival
    • Identification card at arrival
    • Non-smoking establishment
    • Aqua fit
    • Jet ski Additional charge
    • Diving Additional charge
    • Windsurfing
    • Sailing
    • Catamaran sailing Additional charge
    • Canoeing
    • Table tennis
    • Aerobics
    • Fitness
    • Archery
    • Cycling / mountain biking
    • Handball
    • Basketball
    • Volleyball
    • Beach volleyball
    • Billiards
    • Bocce
    • Golf Additional charge
    • Tennis
    • Putting green Additional charge
    • Golf practice facility Additional charge
    • Iberostar - How we care
    Show All

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